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Check your symptoms 24/7 and when a consultation is needed, book appointments online.

Welcome to Jenner Healthcare

At Jenner Healthcare we provide comprehensive NHS primary care services to help you manage your health and wellbeing. We operate over three sites with surgeries based in Eye, Thorney and Whittlesey and work closely with a range of other healthcare professionals as part of a multidisciplinary team.

Our aim is to provide a high quality, caring and personal health care service.

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Self-care at Jenner Healthcare

Self-care at Jenner Healthcare

At Jenner Healthcare, we are passionate about promoting self-care and with this in mind you will find lots of helpful information on our website with the aim of empowering you to effectively manage your own health and wellbeing, seeking help from the most appropriate member of the healthcare team when appropriate.

Access to your GP Practice

Jenner Healthcare operates a ‘total triage’ model of providing care.

This means that every patient contacting the surgery will be asked to provide some information about the reason for contact. A clinician will then contact you by phone to triage your needs and discuss the most appropriate way of providing advice or care.

#WEAREPRIMARYCARE Campaign

Jenner Healthcare support the Cambs LMC #WEAREPRIMARYCARE campaign to help tackle a rise in abusive behaviour towards healthcare workers in primary care across the Cambridgeshire & Peterborough area.

SystmOnline

It is easier and quicker to manage your appointments via our online service. Simply log in and select an option. If you experience any difficulties booking online, contact a member of our reception team.

We welcome you to join Doctorlink

Sign up today and receive rapid access to the right care. 

Check your symptoms 24/7 and when a consultation is needed, book appointments online with your NHS GP Practice.

NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet — including prescriptions and appointments.

NHS App displayed on mobile phone

Know who to turn to for your healthcare

We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.

Pharmacist

When you need healthcare advice or help with medicines

Optician

Sudden loss of vision. Blurred vision. Painful or red eyes?

Dentist

When your mouth or teeth need urgent attention

NHS Out-of-hours

When your GP and local pharmacy are closed

Minor injury

You will usually need a GP referral, except in an emergency.

Accident & Emergency

When an illness or injury is serious or life-threatening

Alert

Important Updates

CQC Rate Jenner Healthcare as ‘Good’

 

Jenner Healthcare are delighted to announce that following our inspection in April 2022, the Care Quality Commission (CQC) have rated our service as ‘good’.

NWAFT Patient Helpdesk Is Now Closed

The Covid19 pandemic has added to the strain on all NHS services. As a result of this, waiting list times for outpatient and specialist appointments and procedures have increased for everybody.

We appreciate that this can cause worry and uncertainty about when you will eventually receive an appointment.  The practice has no direct access to the hospital appointment lists.

The NWAFT Patient Helpdesk has now closed.

From 1 April 2022, patients are encouraged to use the new NHS My Planned Care platform that is available online and will provide direct access to the latest average wait time for appointments and operations for local hospitals, as well as helpful advice and support for patients whilst they wait.  NHS My Planned Care is updated weekly, is easy-to-use and has ‘open access’ which enables carers, friends, relatives to also access information on someone else’s behalf.

Alternatively, patients who have already been in correspondence with hospitals regarding their planned care can also contact the relevant department or service. Details of which can be found on previous letters patients will have received or by contacting the hospital’s Patient Advice and Liaison Service (PALS).

Addenbrookes

Peterborough City Hospital AND Stamford & Rutland Hospital

Hinchingbrooke Hospital 

Royal Papworth Hospital

  • 8.30 – 4.30pm, Monday to Friday
  • Email: [email protected]
  • Tel: 01223 638896 or 01223 638963

Queen Elizabeth Hospital

  • 9am – 5pm, Monday to Thursday and 9am – 4.30pm on Friday
  • E-mail: [email protected]
  • Phone: 01553 613351 or 01553 613343

Only call the practice if your condition has genuinely deteriorated, when you will be reviewed by one of the clinical team and appropriate action can be taken in regards to your care.

Coronavirus Update

To all of our patients this is a polite notice that although mask wearing is not the law from Monday 19th July in most public places it is still mandated in public health settings and within the NHS.

This is to continue to protect our staff and all patients attending the surgery as much as possible.

At this time please do not go to the surgery, unless you are advised to do so by a member of the Practice team. Please wear a face covering and observe social distancing when attending the surgery.

Do not contact your GP surgery about your COVID-19 vaccination status. GPs cannot provide letters showing your COVID-19 vaccination status. For more information please visit gov.uk/demonstrating-your-vaccine-status

Download the NHS COVID 19 app

Get tested for coronavirus

  • Symptoms
    Find out about the main symptoms of coronavirus and what to do if you or your child has them.
  • Testing
    Get a test to check if you have coronavirus, find out what testing involves and understand your test result.
  • Self-isolation and treating symptoms
    Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
  • People at higher risk
    Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
  • Long-term effects (long COVID)
    Find out about the long-term effects coronavirus can sometimes have and what help is available.
  • Social distancing and changes to everyday life
    Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services.
  • Take part in research
    Find out about health research studies and how you may be able to take part.

For further information go to nhs.uk/coronavirus or gov.uk/coronavirus.