There is a crisis in General Practice. GP appointments are in very high demand but are in short supply. Research shows that as many as 40% of consultations with a GP are not actually needed. This may be because it was more appropriate to self-care, or because the GP was not the best person to see.
Many common illnesses and minor injuries will get better with self-care alone.
GP’s also work in conjunction with other Primary Care professionals such as Opticians, Dentists and Pharmacists, all of whom can deliver advice and treatment without the need to contact a GP.
Urgent Treatment Centres and Accident & Emergency Departments offer unplanned, urgent or emergency care.
Many local services accept self-referral without the need to see or speak to a GP first. You can normally refer yourself to these services by phone, attend a drop in clinic or complete a simple self-referral form, usually online.
We would like to empower our patients to self-care and where this fails, to get the right help from the right person at the right time. With this in mind, we have developed the following flow chart to help you decide how best to manage your own health and social care. The list of conditions is not exhaustive, but aims to give a broad overview of the types of conditions each service is appropriate for. If you are unsure about how to get help visit NHS 111 online, ring 111 or speak to the surgery.
Is your problem life threatening?
Are you experiencing an emergency?
Do you need urgent help?
Are you experiencing a mental health crisis?
Have you tried self-care?
Could your local Pharmacist help?
Do you have a problem with your eyes?
Do you have a problem with your teeth or gums?
Could you self-refer? No need to speak to a GP or Nurse – you can refer yourself!
Do you need Social Care & Support?
Could our Social Prescriber help?
Do you have a problem with a muscle, bone, joint or nerve?
Do you need a midwife?
Do you need a District Nurse?
Book an appointment with one of our Nursing Team
Book an appointment with one of our Advanced Nurse Practitioners or Doctors
When the surgery is closed
Still unsure? See our who do I see page?
Who is the best Healthcare Professional to see for the following conditions: